Privacy Policy
1. Information We Collect & How we use your information
We collect several types of information from and about users of our website, including:
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Personal Information: Your name, email address, phone number, and other identifying details you provide when booking a package, contacting us, or subscribing to our newsletter.
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Payment Information: When you book a package, we may collect your payment details, including credit card information, billing address, and other payment-related information.
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Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, operating system, and the pages you visit. This information helps us improve our website and services.
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Cookies: Our website may use cookies to enhance user experience. Cookies are small data files stored on your device that help us track your preferences and website activity.
We use the information we collect for various purposes, including:
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Providing Services: To process your bookings, manage your account, and deliver the services you have requested.
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Customer Support: To respond to your inquiries, resolve issues, and provide customer service.
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Marketing and Promotions: To send you updates, special offers, and promotional materials related to our services. You can opt-out of marketing communications at any time.
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Improving Our Services: To analyze usage trends and gather feedback to improve our website and services.
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Legal Compliance: To comply with legal obligations and protect our rights and interests.
How We Share Your Information, Data Security and your rights
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners and service providers for the following purposes:
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Third-Party Service Providers: We may share your information with third-party vendors who assist us in providing our services, such as payment processors, accommodation providers, or transportation companies. These third parties are bound by confidentiality agreements and are only permitted to use your information for the purposes outlined in this policy.
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Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
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Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of the business assets.
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security protocols and technology to safeguard your data during transmission and storage. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
You have the right to access, correct, or delete your personal information at any time. You may also request that we restrict or object to the processing of your data. To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.